Last Updated: 1st November 2024
This Cookie Policy explains how Stupidivis Tools ("we", "us", or "our") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Cookies
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
- First-Party Cookies: Set directly by our website
- Third-Party Cookies: Set by external services we use
2. How We Use Cookies
We use cookies for several purposes to enhance your experience on our website:
Essential Website Functionality
- Maintaining your session and login status
- Remembering items in your shopping basket
- Enabling secure payment processing
- Providing customer support chat functionality
- Remembering your cookie preferences
Performance and Analytics
- Understanding how visitors interact with our website
- Identifying popular content and pages
- Measuring website performance and loading times
- Detecting and resolving technical issues
- Improving our website design and functionality
Personalisation
- Remembering your preferences and settings
- Customising content based on your interests
- Providing relevant product recommendations
- Displaying personalised offers and promotions
- Enabling social media integration
Marketing and Advertising
- Delivering targeted advertisements
- Measuring advertising effectiveness
- Retargeting visitors with relevant ads
- Tracking conversion rates
- Building customer profiles for marketing
3. Categories of Cookies We Use
4. Third-Party Cookies
We use services from trusted third-party providers that may set their own cookies:
Analytics Providers
- Google Analytics: Website traffic and user behaviour analysis
- Hotjar: User experience and heatmap analysis
Marketing Platforms
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Social media advertising
- LinkedIn Insight: Professional networking advertising
Customer Support
- Zendesk: Customer support chat functionality
- Intercom: Customer communication platform
Payment Processing
- Stripe: Secure payment processing
- PayPal: Alternative payment methods
5. Managing Your Cookie Preferences
Cookie Consent Management
You can manage your cookie preferences at any time:
- Use our cookie preference centre (accessible from the banner or footer)
- Accept all cookies for full website functionality
- Accept only necessary cookies for basic functionality
- Customise your preferences by cookie category
- Change your preferences at any time
Browser Controls
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Mobile Browsers
- iOS Safari: Settings > Safari > Block All Cookies
- Android Chrome: Settings > Site Settings > Cookies
- Samsung Internet: Settings > Sites and downloads > Cookies
6. Impact of Disabling Cookies
Disabling certain cookies may affect your website experience:
Disabling Necessary Cookies
- Unable to add items to basket or complete purchases
- Login functionality may not work properly
- Security features may be compromised
- Site preferences will not be remembered
Disabling Analytics Cookies
- We cannot measure website performance
- Unable to identify and fix technical issues
- Cannot improve user experience based on data
- Limited ability to optimise website content
Disabling Marketing Cookies
- Advertisements may be less relevant
- Unable to track marketing campaign effectiveness
- Cannot provide personalised offers
- Retargeting campaigns will not function
Disabling Functional Cookies
- Personalisation features will not work
- Language and regional preferences not saved
- Social media integration may be limited
- Customer support features may be affected
7. Cookie Security
We take cookie security seriously and implement appropriate measures:
- Use secure HTTPS connections for all cookies
- Implement appropriate cookie encryption
- Set appropriate expiration dates
- Regularly audit cookie usage and security
- Comply with data protection regulations
- Monitor for unauthorised cookie access
8. Legal Basis
Our use of cookies is based on:
- Necessary Cookies: Legitimate interest for website functionality
- Analytics Cookies: Your consent or legitimate interest
- Marketing Cookies: Your explicit consent
- Functional Cookies: Your consent or legitimate interest
We comply with:
- UK GDPR (General Data Protection Regulation)
- Privacy and Electronic Communications Regulations (PECR)
- ICO (Information Commissioner's Office) guidance
9. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. When we make significant changes:
- We will update the "Last Updated" date
- We will notify you via our website banner
- We may send email notifications to registered users
- We will seek renewed consent where required
10. Contact Us
If you have questions about our Cookie Policy or cookie practices:
Phone
+44 161 832 7500
Post
Data Protection Officer
Stupidivis Tools Limited
127 Deansgate
Manchester M3 2BY
United Kingdom
11. Related Policies
This Cookie Policy should be read alongside our other policies: